FAQs

What makes New Roots Chiropractic different from other chiropractic practices?

At New Roots Chiropractic, we focus on patient-centered care rather than a “medical mill” approach. Dr. Lobell takes the time to truly listen to each patient, providing comprehensive evaluations and personalized treatment plans. We maintain a boutique-style practice that feels like family, where every patient receives individualized attention without being rushed. Our goal is healthcare, not just sick care – we provide you with tools for long-term wellness and self-care.

What is Dr. Lobell’s background and qualifications?

Dr. Sam Lobell is a Board Certified NYC Chiropractor and graduate of New York Chiropractic College, where he was inducted into the National Chiropractic Honor Society. He has extensive certifications including Graston Technique, ConnecTX, FMT Performance, RockTape, Webster Technique, DNS, and is a disc injury rehabilitation specialist. His own experience as a chiropractic patient gives him unique empathy and understanding of what you’re going through.

What conditions do you treat?

We treat a wide range of neuromusculoskeletal and soft tissue disorders including:

• Lower back pain and disc injuries
• Neck pain and headaches
• Sports injuries and athletic performance issues
• Plantar fasciitis, tennis elbow, and golfers elbow
• IT band syndrome and rotator cuff injuries
• Postural problems and workplace ergonomic issues
• Spinal stenosis and nerve-related pain

What treatment methods do you use?

We offer comprehensive treatment options including:

• Manual Therapies: Diversified chiropractic adjustments, Cox Flexion/Distraction
• Soft Tissue Treatments: Graston Technique, cupping, trigger point therapy
• Advanced Therapies: Shockwave therapy, spinal decompression/traction
• Rehabilitation: Custom exercise programs, postural correction
• Specialized Tools: Activator Technique, SOT blocking, athletic taping
• Additional Services: Custom orthotics, massage therapy, acupuncture (with Vickie Lee)

How soon will I see results?

Results vary depending on your specific condition, but many patients experience some relief during their first visit. We’ve had patients with acute disc injuries return to work and family responsibilities within a week. Our approach focuses on both immediate relief and long-term improvement through personalized exercises and education.

Do you work with other healthcare providers?

Absolutely. We believe in collaborative care and work closely with orthopedists, pain management specialists, physiatrists, radiologists, physical therapists, and massage therapists to ensure you receive comprehensive treatment when needed.

How do I schedule an appointment?

You can schedule online through our website at newrootsny.janeapp.com, call or text us at (646) 693-7744, book through ZocDoc, or email Dr. Lobell directly at drsam@newrootsny.com.

What should I expect during my first visit?

Your initial consultation includes a thorough medical history, lifestyle assessment, posture and movement evaluation, and comprehensive physical examination. Dr. Lobell will take time to listen to your concerns and explain your condition. If needed, we’ll recommend imaging (X-ray or MRI) to ensure proper diagnosis.

Do you have online booking?

Yes, we use Jane App for convenient online booking. You can also find us on ZocDoc for easy scheduling.

What paperwork do I need to complete?

We’ll email you new patient paperwork to complete before your visit, making your first appointment more efficient.

Where are you located?

We’re conveniently located in the NoMad/Flatiron District at 244 5th Avenue, 6th Floor, New York, NY 10001 – easily accessible from Midtown Manhattan.

Do you offer all services at your location?

Yes, all our services are available at our main office, including chiropractic care, physical rehabilitation, shockwave therapy, massage therapy, acupuncture, and custom orthotics.

Do you accept walk-ins?

While we prefer appointments to ensure you receive proper attention, we encourage you to call us if you have an urgent situation and we’ll do our best to accommodate you.

What can I expect from my treatment experience?

You can expect to feel heard and understood. Dr. Lobell takes time to educate you about your condition and provides tools for self-care and long-term maintenance. Our patients often mention feeling better not only physically, but mentally knowing they’re being well cared for and are on the right path to recovery.

Do you provide exercises and home care instructions?

Yes, we believe in empowering our patients with personalized exercises and home care strategies. You’ll receive specific instructions tailored to your condition to support your healing and prevent future issues.

Are there any conditions you don’t treat?

If we identify any medical red flags that require urgent intervention or specialized care outside our scope, we’ll refer you to the appropriate healthcare provider. Dr. Lobell often calls patients before their visit to ensure their condition is something we can effectively treat.

What if I need imaging or additional testing?

When warranted, we’ll arrange for proper imaging (X-ray, MRI) to ensure accurate diagnosis. We work with trusted imaging centers and will coordinate your care throughout the process.

How do you follow up with patients?

Dr. Lobell personally reaches out to check on patients’ progress throughout their healing journey. We believe in ongoing support and are always available if you have questions or concerns about your recovery.